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Privacy Policy

Privacy Policy
This site uses cookies, our own and those of third parties, to provide you with a quality user experience, measure audience, and show you personalized advertisements. By using delamos.com, you agree to our use of this technology. To learn more about cookies and how to manage them, please consult our data privacy policy.

Definitions

Personal data : any information relating to an identified or identifiable natural person, directly or indirectly.
Processing of personal data: Any operation, or set of operations, concerning such data, regardless of the method used (collection, recording, organization, storage, adaptation, modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, reconciliation or interconnection, locking, deletion or destruction, ...).
Cookie: A cookie is a small computer file, a tracker, placed and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (computer, smartphone, e-reader, video game console connected to the Internet, etc.).

Our privacy policy

In this data protection charter, we inform you about the processing of your personal data when using our website.
Personal data are information based on an identified person. This data includes, in particular, indications that allow your identity to be inferred, such as your name, phone number, postal or email address.
The statistical data we collect, for example, when you visit our site and which cannot be associated with you, do not count as personal data.
You can print or save (e.g. as a PDF file) this data protection charter using the usual functionality of your browser.

What data is collected?

When you use our website, we collect the data that your browser automatically transmits to allow the visit of our site. This includes, in particular:

  • From the IP address of the consulting device,

  • From the date and time of the consultation,

  • From the address of the website consulted and consulting,

  • As well as the technical information regarding the browser used and the operating system of the end device.


Data processing is essential to allow you to visit the site and to ensure the security of our systems in the long term. The mentioned data is saved at the end described previously as well as temporarily in internal log files in order to establish statistics regarding the use of our website and to develop it according to the usage habits of our visitors (e.g. when visits increasingly occur from mobile devices) as well as for the general administration of our site. The legal basis for this data processing is Article 6 paragraph 1 lit. b) of the GDPR.
The information recorded in log files does not allow us to draw immediate conclusions about you. We specifically save IP addresses only in their abbreviated form. Log files are saved for 30 days and then deleted.

What are the different types of cookies used?

  • Session cookies : These cookies are temporary and are deleted as soon as you leave our site or close your browser.
  • Persistent cookies : They allow websites to save your preferences for your next visits. For example, if you choose French as your browsing language, this preference will be automatically applied during your next visits. This makes your experience more convenient, efficient, and intuitive.
  • Advertising cookies : These cookies analyze your interests based on the pages visited or purchases made. They allow displaying ads tailored to your tastes and needs while limiting their frequency of appearance.
  • Analytics cookies : They provide information about the performance of our sites. We specifically use Google Analytics to analyze and improve the user experience. The data collected via Google Analytics is governed by their Terms of Use and their Privacy Policy.

What are the other technologies used?

  • Pixels : Also known as 'tags', 'web bugs', or 'pixel gifs', they are embedded in web pages to track user interactions. They allow sending cookies, measuring site activity, or managing our marketing campaigns. Our newsletters and promotional emails also contain pixels that indicate whether the messages have been opened.

What is the purpose of cookies for a subscription model?
Registering at our online store gives you access to all the site's features and allows you to purchase our products. Cookies are essential for:

  • Remember your preferences and information,
  • Facilitate the purchasing process.
    These cookies ensure smooth navigation, such as managing your cart.

Are cookies used during payment?
Yes, to ensure the security of transactions and the smooth processing of orders. We collaborate with:


How is contact or customer service data used?
Your contact information is used exclusively to respond to your requests via email or chat. This data is necessary to establish effective communication.


Who else besides delamos can access your data?
We collaborate with third-party suppliers who access your data only as part of their services. Some of these third parties have their own privacy policies, which we recommend you consult:

We also work with providers for logistics and transportation to ensure the delivery of your orders.

Third-party applications and data processing
We use third-party applications very sparingly and ensure that data not essential to order processing is never disclosed.


Shopify Inc.

The site of demalos is hosted on Shopify Inc., a platform that allows us to sell our products and services online. Your personal data is stored in Shopify's databases as well as on the Shopify application, secured and protected by a firewall.

My personal data for payment on Shopify
When you purchase products on our site demalos and use a direct payment gateway, Shopify stores your credit card information. This data is encrypted according to the PCI-DSS (Payment Card Industry Data Security Standard) security standard.

  • Retention period : Information about your purchase transaction is retained until your order is completed, after which it is deleted.

What is the PCI-DSS standard?
The PCI-DSS standard protects all direct payment gateways. Managed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover), it ensures the secure processing of data on credit cards used on our store.

To learn more about Shopify, see their Terms of Service.


Google

We use certain Google services to improve our site, which involves limited data sharing with Google.

How does Google use the information collected?
When you visit our website, certain information, such as the URL of the pages visited and your IP address, may be automatically sent to Google. Google may also use cookies to improve its advertising services, manage abuse, and analyze performance.


Ad personalization

  • If personalization is enabled : Google uses your data to show you ads tailored to your interests.
  • If disabled : You will still see ads, but they will be based only on simple criteria, such as the content of the site or your geographic location.

Google respects your consent to process the information collected on our site. You can modify or withdraw this consent via the Personal Data page of our site.


How to control the information sent to Google?

  1. Ad settings : Manage personalized ads on Google services and third-party sites.
  2. "My Activity" page : View and delete data collected through Google services.
  3. Disable Google Analytics : Install the Google Analytics opt-out add-on.
  4. Private browsing mode : Use this mode to limit traces left on your browser.
  5. Block or delete cookies : Configure your browser to limit third-party cookies or delete existing cookies.

For more information, see the Privacy Policy of Google.

Google Analytics, an analysis service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies and other similar technologies to analyze and improve our site based on your habits as a user. The information collected in this context may be transmitted to a server of the company in the United States and stored there. In the case where personal data is transferred to the United States, Google has submitted to the EU-US Privacy Shield. However, your IP address is shortened by Google Analytics before processing so that it is impossible to deduce your identity. For this, Google Analytics has been supplemented with the "anonymizeIP" code on our site to ensure anonymized entry of IP addresses. Google processes the information collected by Google Analytics through cookies to evaluate your use of the website, to compile reports regarding the activities of the site for its operator, and to provide other services related to the use of the site and the Internet. Normally, Google AdWords Conversion-Tracking cookies remain active for about 30 days on your computer. If you visit our website during this period, Google and we will be informed that you have seen the displayed advertisement. Google AdWords Conversion-Tracking Google Remarketing. These Google services (Google AdWords Conversion-Tracking and Google Remarketing) also use cookies and similar technologies to measure the performance of the displayed advertisements (the so-called AdWords campaigns) and to display personalized advertising messages on websites that collaborate with Google. To learn more about Google's services, we recommend consulting Google's Terms of Use. YouTube Our site may contain third-party content, such as YouTube videos. This always implies that the providers of this content know your IP address. Indeed, without an IP address, you would not be able to send the content to your browser. The IP address is essential for the representation of these. The legal basis for this data processing is Article 6, paragraph 1 lit. b) f DSGVO. We strive to use only content from providers who ensure that they use your IP address exclusively for the distribution of the content. However, we have no influence if third-party providers record the IP address, for example, for statistical purposes. We have integrated videos recorded on YouTube into our website, and these can be viewed directly from our website. YouTube is a multimedia service from YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA ("YouTube"), a company of the Google LLC group, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). In the case where personal data is transferred to the United States, Google and YouTube are subject to the EU-US Privacy Shield. The legal basis is Article 6, paragraph 1 S. 1 lit. f DSGVO, based on our legitimate interest in integrating videos and images. When you visit our website, YouTube and Google receive the information that you have viewed on the corresponding sub-page of our site. This occurs whether you are logged in or not on YouTube or Google. YouTube and Google use this data for advertising purposes, for market research, and to adapt the design of websites if necessary. If you view YouTube from our website while logged into your YouTube or Google account, these sites may associate this event with the corresponding profiles. If you wish to avoid this association of information, you must log out of your Google account before visiting our website. You can configure your browser to refuse cookies, or you can prevent Google from collecting the information generated by cookies related to your use of this website and the processing of this data by disabling the "Personalized Advertising" feature in the Google advertising settings. In this case, Google will only display non-personalized advertising. You can find more information in Google's Privacy Policy, which also applies to YouTube. Meta Meta uses the information they collect to provide you with a personalized experience, including advertisements, as well as other purposes that we explain in detail below. For some of these purposes, they use information about their products and your device. The information they use for these purposes is automatically processed by their systems. But in some cases, they also use manual review to access your information and examine it. To use less information related to individual users, in some cases, they de-identify or aggregate the information. They may also anonymize it so that it no longer identifies you. They use this information in the same way they use your information as described in this section. Here’s how they use your information: Provide, personalize, and improve their products Meta uses the information they have to provide and improve their products. This includes personalizing features, content, and, like your Facebook Feed, Instagram Feed, Stories, and advertisements. They use the information with special protections that you choose to provide for these purposes, but not to show you advertisements. Ad personalization When ad personalization is enabled, Meta uses your information to offer you more useful ads. A website that sells hairbrushes, for example, is likely to use Meta's advertising services. Also, if you visit our site and then go to another site that displays ads served by Meta, you may see an ad for hairbrushes there. When ad personalization is disabled, Meta does not collect and use any of your information to create an advertising profile or to personalize the ads that Meta presents to you. You will still see ads, but they are likely not as useful. They may still be based on the theme of the website or application you are searching for, on the search terms you used, or on your geographic location. However, they will not take into account your interests, search history, or browsing history. Your information may be used in the other situations mentioned above, including to evaluate the effectiveness of advertising and to guard against fraudulent activities and abuse. When you interact with our website that uses Meta's services, you may be asked to indicate whether you want to receive personalized ads provided by different advertisers, including Meta. Regardless of your choice, Meta will not personalize the ads you see if your ad personalization setting is disabled or if your account is not eligible for this type of ad. The Facebook pixel from Meta, 1601 Willow Road, Menlo Park, California 94025, USA ("Facebook"). If you visit our website, these tags will link your browser to a Facebook server. Through this, Facebook is informed that our website has been visited with your IP address. In the case where personal data is transferred to the United States, Facebook has submitted to the EU-US Privacy Shield. Facebook uses this information to provide statistical and anonymous data regarding the general use of our site as well as the effectiveness of our Facebook advertising ("Facebook Ads"). If you are a member of Facebook and have authorized it through your account's privacy settings, Facebook may associate the information collected during your visit to our site with your Facebook account and use it for targeted activation of Facebook Ads. You can review and modify your Facebook profile's privacy settings at any time. If you do not have a Facebook account, you can stop Facebook from processing data by confirming the opt-out for the provider "Facebook" on the aforementioned TRUSTe site. This prevents the collection of Facebook Pixel within this site (the Opt-Out works only in the browser and only for this domain). You can find more information about this in Facebook's Data Use Policy. As our website provides Meta with information about you, we ask for your consent beforehand before allowing Meta to process them. For example, a banner may appear on our site asking you to allow Pinterest to process the information collected by this site. In this case, Pinterest will respect the purposes described in the authorization you have given to our site rather than the legal bases described in its Privacy Policy. If you wish to modify or revoke your authorization, please visit the Personal Data page of our site. Consult Meta's privacy policy Pinterest Pinterest may also obtain information about you and your activity outside of Pinterest. * We share information with Pinterest to measure, improve, or generate reports on the effectiveness of ads on Pinterest, or to identify the types of ads that should be offered to you on Pinterest or elsewhere. This information includes your visits to our website or purchases you have made with us, or information collected about your interests, which Pinterest could use to offer you advertising. Learn more about the types of data we share with Pinterest. You can control how we use this information to personalize your experience and the ads you see on Pinterest in your Pinterest privacy and data sharing settings. Ad personalization When ad personalization is enabled, Pinterest uses your information to offer you more useful ads. A website that sells hairbrushes, for example, is likely to use Pinterest's advertising services. Also, if you visit our site and then go to another site that displays ads served by Pinterest, you may see an ad for hairbrushes there. When ad personalization is disabled, Pinterest does not collect and use any of your information to create an advertising profile or to personalize the ads that Pinterest presents to you. You will still see ads, but they are likely not as useful. They may still be based on the theme of the website or application you are searching for, on the search terms you used, or on your geographic location. However, they will not take into account your interests, search history, or browsing history. Your information may be used in the other situations mentioned above, including to evaluate the effectiveness of advertising and to guard against fraudulent activities and abuse. When you interact with our website that uses Pinterest services, you may be asked to indicate whether you want to receive personalized ads provided by different advertisers, including Pinterest. Regardless of your choice, we will not personalize the ads you see if your ad personalization setting is disabled or if your account is not eligible for this type of ad. As our website provides Pinterest with information about you, we ask for your consent beforehand before allowing Pinterest to process them. For example, a banner may appear on our site asking you to allow Pinterest to process the information collected by this site. In this case, Pinterest will respect the purposes described in the authorization you have given to our site rather than the legal bases described in its Privacy Policy. If you wish to modify or revoke your authorization, please visit the Personal Data page of our site. Does Nike transmit data to other agents? The data we collect is transmitted only when necessary for the fulfillment of the contract or the provision of the technical features of the website or online store, or if an external legal basis applies for the transmission of the data (e.g., if we are legally obligated to disclose data (information to judicial authorities and courts, public services that obtain information due to legal provisions, e.g., social security agencies, tax administrations, etc.) or when we must resort to third parties bound by professional secrecy to assert our claims). Part of the data processing is carried out by service providers. These include, in particular, data centers that store our website and databases, IT service providers that maintain our system, logistics and shipping providers, as well as consulting firms. When we transmit information to the service providers, they may use it exclusively for the performance of their functions. We have selected and engaged the service providers with the utmost care. They are contractually bound to our directives, subject to professional secrecy, and we regularly inspect them. How long does Nike retain your data? In principle, we store personal information only as long as it is necessary to fulfill the contractual or legal obligations for which we collected it. We then immediately delete the information, except if we still need it until the expiration of the legal limitation period for evidentiary purposes for civil law actions, or due to legal archiving obligations. For example, we must retain contractual information for three years from the end of the year in which our business relationship with you ended for evidentiary purposes. Indeed, any claim is barred after the legal limitation period at the earliest from that moment. We must retain some of your data even after the limitation period. We are compelled to do so due to legal documentation obligations that may arise from the Commercial Code, tax law, banking law, anti-money laundering law, and value trading law. The applicable document retention periods range from two to ten years. What are your rights? You have the right to inquire at any time about the processing of your personal data with us. In this context, we will explain the data processing and provide an overview of the data recorded about you. If the data recorded with us is incorrect or no longer current, you have the right to have it rectified.

Deletion and limitation of data

You can also demand the deletion of your personal data. If, due to other legal regulations, deletion is exceptionally impossible, we will block the data so that it is only accessible within a strictly legal framework.

If you contest the accuracy of the data, you can request the limitation of its processing until its accuracy is verified.

Data portability

You also have the right to data portability, which means you can receive a digital copy of the personal information you provided to us. We will transmit this data to you upon request.

Right of objection

Under Article 6, paragraph 1, lit. f of the GDPR, you can contest the processing of your personal data for reasons related to your particular situation. This also applies if the objection concerns direct marketing. You have a general right of objection, without having to provide a reason. You can revoke your consent at any time. The revocation of your consent does not affect the legality of the data processing carried out before this revocation.

Access and modification of your data

If you wish to access your personal information, modify, correct, or delete it, you can do so by accessing the My personal data page on our site.

Data security

We apply up-to-date technical measures to ensure the security of your personal data. This includes protections against risks related to data transfers and access by unauthorized third parties. For example, we use the SSL (Secure Sockets Layer) protocol to encrypt sensitive information that you enter on our site.

In case of data theft

Despite the security measures implemented by our company and our service providers, if your personal data is stolen, compromised, or illegally deleted, we commit to informing you within the legal deadlines and in accordance with the applicable legal requirements. This notification does not constitute an acknowledgment of liability or negligence on the part of EP PUBLISHING or its service providers.

Modification of this charter

This data protection charter may be updated regularly, for example if we make changes to our website or if legislative changes occur regarding the management of personal data.

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